Privacy policy

Privacy Policy

Dragon Pages Design

Last Updated: October 23, 2026

Dragon Pages Design (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when visiting our website or purchasing our products.

This Privacy Policy explains how we collect, use, store, and share your information when you visit https://dragonpagesdesign.myshopify.com, place an order, or contact us.

1. Information We Collect

When you visit our website, place an order, or communicate with us, we may collect the following types of information:

Personal Information

Name
Billing and shipping address
Email address
Phone number, if provided
Order details and purchase history

Payment Information

Payments are processed through Shopify and its supported payment providers. We do not intentionally store full credit card numbers or complete payment card details on our own systems. Payment providers handle payment information according to their own privacy and security policies.

Custom Order Information

If you request a custom tumbler or personalized product, we may collect names, design preferences, images, or other information you voluntarily provide to complete your order.

Website and Device Information

When you browse our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and interactions with our website. Cookies and similar technologies may also be used.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders.
Accept payments and arrange shipping.
Communicate about purchases, custom orders, and customer service requests.
Respond to questions, concerns, and refund or damage claims.
Improve our website, products, and customer experience.
Detect and help prevent fraud, unauthorized activity, and security issues.
Meet applicable legal, tax, accounting, and recordkeeping requirements.
Send promotional emails or marketing communications when permitted by law and, where required, with your consent.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

3. How We Share Your Information

We do not sell your personal information in exchange for money.

We may share information with trusted third parties when necessary to operate our business, including:

Shopify: To host and operate our online store and support checkout and order management.
Payment processors: To securely process payments.
Shipping providers: To deliver your purchases.
Service providers: To support website functionality, customer communications, analytics, or other business operations.
Legal authorities: When required by law or when reasonably necessary to protect our rights, customers, or business.

These third parties may process your information according to their own privacy policies and applicable legal requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website traffic, and improve your shopping experience.

Some cookies may be provided by Shopify or third-party services integrated into our website.

You may be able to manage cookies through your browser settings or available website privacy controls. Disabling certain cookies may affect website functionality.

Where required by law, we will request consent before using nonessential cookies or tracking technologies.

5. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

We take reasonable steps to protect the information entrusted to us. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Request a copy of your information.
Opt out of certain marketing communications or data processing activities.
Withdraw consent where processing is based on consent.

Some information may need to be retained to complete transactions, comply with legal requirements, or exercise legal rights.

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before fulfilling certain requests.

7. Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 without legally required authorization.

If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

8. Third-Party Websites

Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites that we do not operate.

We encourage you to review the privacy policies of any third-party services you use.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, legal obligations, or other circumstances.

Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website after an update does not override any rights you may have under applicable law.